5 Questions You Need to Answer Before You Make Your Next Hire
Turn your customer experience into a magnet that attracts employees who care as much about your customers as you do.
The Right Staff Can Make or Break Your Business.
Hiring the right employees can make or break your business, but too often, business owners settle for people who just “do the job.”
What if instead of hiring based on tasks or pay, you hired based on how they’ll impact your customer experience?
Our free guide, "The 5 Questions You Need to Answer Before Making Your Next Hire," will help you refine your hiring strategy by focusing on what matters most—your unique customer experience.
When you attract the right team members, you stop rescuing customers from poor service and start delivering exceptional, seamless experiences.
Build a Team You Can Trust to Deliver—
Even When You’re Not There
Aligned
Attract employees who are aligned with your customer experience vision, so you can step away from day-to-day operations with confidence.
Responsible
Shift your hiring strategy to focus on employees who take ownership of the customer experience, allowing you to focus on innovation and growth.
Service-Focused
Create a team that enhances your brand and delivers consistent, high-quality service—without needing constant oversight.
What You’ll Learn in the Guide:
This guide will walk you through the five critical questions you need to ask before making your next hire. In it, you’ll learn:
- How to align your hiring with your customer experience vision and attract employees who care about delivering exceptional service and enhancing your brand.
- Discover what it takes to position your roles so they appeal to candidates who are motivated by making a meaningful contribution.
- Transform your hiring strategy and shift from task-based hiring to building a team that supports your long-term vision and helps your business grow.
“Authentic Impact Business Coaching has helped us to take action now to build out our team while also planning for future growth that will take us to the next stage.”
- Jeny Burkhart, Owner, The Waxi Taxi
Attract the Right Employees: Use Your Customer Experience as a Hiring Magnet
Get clear on the five questions that will help you attract the right employees—those who care about delivering the customer experience your business is built on and take the first step toward transforming your hiring process.
Download Our Free Guide
About Your Guide
Authentic Impact Coaching is a Northwest Indiana business and executive coaching practice dedicated to helping business owners achieve higher levels of success and fulfillment in the work they do.
At its helm is Penny Schyler, who has poured her 25 years of experience leading high-functioning teams and Focal Point training as a business and executive coach into help business owners create continuity and excellence in their businesses even when they’re away from the day-to-day operations.
Penny brings intense curiosity, a growth mindset and a collaborative spirit in her coaching practice to help business leaders get the success they work so hard to achieve with the high-functioning teams they deserve.
When she’s not coaching, you can find her hiking or running in the Indiana Dunes, enjoying the great outdoors with her family.
